Printer Ink Refill FAQ:
What types of cartridges can you fill?
Only the most popular original HP, Canon, Epson, and Brother inkjet cartridges are supported. Remanufactured, private label and aftermarket ink tanks are not supported for refilling. Original manufacturer trademark logo must be visible on cartridge’s label in order to be supported for refilling. Laser/toner cartridges are not supported for refilling.
Why is my cartridge not supported?
In order to provide the best value and optimum quality, all cartridges are not able to be refilled. We continue to strive to improve the service, add additional cartridges when they become available and will discontinue certain cartridges as they become obsolete.
How long do your services take?
Cartridges are ready in an hour depending on the quantity dropped off and the cartridge type. We will give you a pick-up time based upon drop off.
How much ink you fill the cartridge with?
We closely match or exceed the amount of ink you get in a new cartridge.
How long do I have to use the cartridge?
A refilled integrated cartridge (i.e. those found in 2-cartridge printer models) should be used within 90 days of refill, and remain in the plastic clip until ready for use. Whereas individual ink tanks/cartridges (i.e. those cartridges found in all 4, 5 and 6 cartridge-based printers) can be used within 1-year of refill
When should I refill?
We recommend that you refill a cartridge as soon as the print quality begins to degrade. Continuing to print a cartridge that is running dry will damage it and reduce the possibility of being refilled.
How many times can I refill a cartridge?
The number of refills depends on many factors but, most importantly, how well you take care of your cartridge. A well cared for integrated cartridge can be refilled multiple times. Whereas individual ink tanks/cartridges (i.e. those found in all 4, 5 and 6 cartridge-based printers) can refilled over and over until the cartridge becomes damaged or leaks.
What is the proper way to handle the cartridge?
As soon as you remove the cartridge from your printer, place it into a plastic clip. This will protect the cartridge and prevent it from drying out. If you do not have the clip, place 1 to 3 cartridges in a letter sized envelope or the antistatic bag provided with your last purchase . Be careful not to rub print heads together when transporting. Never touch, clean or place tape over the print head nozzles. Keep in cool place. Bring the cartridge to Lakehead Inkjet & Toner for refilling as soon as possible after removing it from your printer.
How do I know that the cartridge will work in my printer?
Each cartridge is tested after refilling to verify that ink is flowing through the nozzles correctly.